Saturday, February 26, 2005

Talk About Crisis Communications...

In a very distressing story for everyone, it has been announced that the notorious BTK killer has finally been apprehended. It is a horrible story.

Considered from the viewpoint of business communications: what would you say if it turned out that you happened to be in charge of a business or organization that this brutal murderer was affiliated with? Here is how the pastor of the church where Dennis Rader was an active member for 30 years handled it. I can't imagine doing any better, given the circumstances... Indeed, our thoughts and prayers are with everyone involved in this truly horrific story...

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